Ready, Set, Engage: How to Create a Patient-Centered Practice 2018

Ready, Set, Engage: Your Path to a Patient-Centered Practice
ISBN: 978-1-63527-405-9
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Master the Ins & Outs of Patient-Centered Care and Earn MIPS Bonus Points for “Patient Experience.”

Money can’t buy happiness, but happiness can—and does—make money. A happy patient is a practice builder. In fact, a recent Accenture study shows that organizations delivering “superior” customer experience achieved 50% higher net margins than organizations providing “average” customer experience.

How is your patient roster holding up? Are you obtaining new patients? Are your existing patients satisfied?

Gear up with Ready, Set, Engage: How to Create a Patient-Centered Practice 2018. This insightful resource provides you with time- and cost-efficient methods to cultivate your practice’s financial health through impactful patient engagement that puts you on top as you put your patients first.

Ace patient engagement with detailed, step-by-step guidance from our TCI experts:

  • Latest MACRA and MIPS updates for patient-centered care
  • Tap into your EQ (Emotional Intelligence)—and your patients’
  • Patient engagement tips for your staff
  • Generational patient engagement strategies for the Silent Generation, Baby Boomers, Generation X, and Millennials
  • Tips on balancing waiting area amenities and patient comfort
  • Enhance patient flow
  • How to make your practice’s digital presence more patient-centered
  • How to get Medicare reimbursement for chronic care management
  • Reduce no-show rates with mobile engagement technology
  • How to improve out-of-pocket collections
  • Is your phone system sabotaging your practice?
  • Look for these qualities in a front-desk employee
  • Empower your Millennial employees to excel at patient engagement
  • Nail down these simple EHR Hacks improve patient engagement
  • Is your EHR hindering patient engagement?
  • 6 Patient engagement tips for wired clinicians
  • Discover the benefits of anticipatory patient service
  • Make patient record request responses a top priority
  • How to protect your practice with a social media governance policy
  • And so much more!

Maximize patient engagement in the new healthcare landscape:

  • Learn about MACRA, MIPS, value-based care, and the effect of high-deductible health plans (HDHPs) on your revenue
  • Understand the distinctions between patient engagement versus patient satisfaction versus patient experience—and patient activation versus patient reactivation versus patient loyalty
  • Know engagement preferences for various generations—Silent Generation, Baby Boomers, Generation X, and Millennials

Refine a high-quality patient experience that attracts and retains patients with Ready, Set, Engage: How to Create a Patient-Centered Practice 2018.

ORDER ONLINE or call 1-800-508-2582 to get your copy today.

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