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Tips to Help You Retain Your Existing Customers

Tips to Help You Retain Your Existing Customers
ISBN: 978-1-63527-334-2
  • E-Book
    $35.00
  • Print
    $55.00
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Some of us spend more of our workday talking with customers over the phone than we do face to face. Still, perhaps because the phone is a primary means of communication, it’s easy to devalue our skills and underestimate what’s on the line. Retaining existing customers and winning new ones begins and ends here.

It’s time to up our phone game with Tips to Help You Retain Your Existing Customers.

Learn how to manage multi-tasking callers, prevent phone amnesia, handle relay calls with ease, streamline calls, coordinate conference calls with confidence, and much more with this insightful, quick-read e-book.

  • Master telephone basics on the fly
  • Organize your calls in an instant
  • Conquer cold calling with 5 easy steps
  • Know when to transfer a call
  • Answer internal calls quickly
  • Tips from the frontlines
  • And so much more!


ORDER ONLINE or call 1-800-508-2582 to get your copy of Tips to Help You Retain Your Existing Customers today.

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